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How the Red Flag Rules Impact your Business
Submitted 1155 days ago
The Red Flag Rules are rules that apply to financial institutions and creditors who offer or maintain one or more covered accounts. The rules specifically mandate that these financial institutions and creditors create and implement identity theft prevention programs to identify, detect and respond to patterns, practices or specific activities that could indicate identity theft. [...]
 
Topic: Credit & Collections
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Tough times generate work for collection agencies?
Submitted 1271 days ago
Many people who are not in the debt collection industry seem to think that business is booming for anyone in the credit & collections industry right now.  When I ask agency owners if they are having a rush of business they are telling me no.Is your agency getting more accounts to collect on but having [...]
 
Topic: Credit & Collections
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Connect with Collections Executives
Submitted 1271 days ago
A social network specifically for credit and collections?  I found a great one at Collection Technology.net be sure to stop by and add me as a friend. This can be a great networking tool for our industry. Michelle Dunn
 
Topic: Credit & Collections
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Service helps landlords check renters? backgrounds
Submitted 1271 days ago
In my August issue of the New Hampshire Business Review, there is a story by Stephanie Hooper from the Telegraph titled “N.H. service helps landlords check renter’s backgrounds”.  Jeannine Richardson of Manchester started a company called Landlord Connection when she was unable to get an account with any of the three credit bureaus in order [...]
 
Topic: Credit & Collections
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Tips for when accounts get Past Due
Submitted 1240 days ago
Jeff DiMatteo from the Worcester Business Journal shares some very helpful tips for anyone struggling to get paid from customers during this economic crisis.  He gives 4 tips that business owners can use to get their money from customers that are not responding to payment requests. Something we all need right now!
 
Topic: Credit & Collections
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Top 3 Collection Call Tips
Submitted 1240 days ago
Judith Robl was kind enough to share some great telephone collection techniques that have really worked for her, and hopefully will work for you!1 - Adopt the attitude that the person you are calling is in an uncomfortable position and doesn’t like where he/she is in life. Think of your subject as a [...]
 
Topic: Credit & Collections
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Getting Paid for 2009 debts
Submitted 771 days ago
Dear Michelle, In my small business I do consulting work with non-profit organizations. I have two clients for 2009 that have failed to make payment for services provided. In the first case the client retained me in January 2009 for grant writing. I wrote the grants but was never paid so didn’t deliver the work. The client [...]
 
Topic: Credit & Collections
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Submitted 415 days ago
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Topic: Credit & Collections
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Collecting Money in a Bad Economy
Submitted 1309 days ago
BusinessWeek has been covering the recession and credit crisis in their weekly magazine and online.  A few weeks ago I was interviewed for a story about the recession and they called me back to tell me it was so popular they wanted to do a follow up, called “Collecting Money in a Bad Economy“.Yesterday they [...]
 
Topic: Credit & Collections
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The Importance of Verifying your Debtor
Submitted 1309 days ago
Verizon recently sent an account to collections and it turns out the debtor was a dog named Andy.This seems so unusual not because of what happened but maybe because Verizon is supposed to be a huge company, with values and someone you can trust. hmmmmmmmA quote from Steve Fannell, the fluffy dogs owner:“The point is [...]
 
Topic: Credit & Collections