Collections Industry

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Executive Change: NCB Management Services Names Marcelo Aita as CEO
Submitted 1383 days ago
NCB Management Services, Inc. today announced that Marcelo A. Aita will assume the role of Chief Executive Officer, effective June 1, 2008 for The NCB Group of companies including their debt-purchasing arm, National American Credit Corp. "Marcelo brings specific capabilities and experience that complements our strengths and allows us to take our business to the next level,” sa
 
Topic: Collections Industry
1
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NCO-OSI Deal May Create Conflict of Interest in Student Loan Collections
Submitted 1383 days ago
An association of student financial aid administrators Thursday said that NCO Group’s acquisition of Outsourcing Solutions, Inc. (OSI) may create a conflict of interest of the regulations that govern student loan billing and collection, but a spokesman for NCO said the company has already addressed the matter. The National Association of Student Financial Aid Administrators (NASFAA),
 
Topic: Collections Industry
1
digs


ARM Leader Poised to Start New Chapter as Bankruptcy Court Judge
Submitted 764 days ago
A longtime collection industry attorney who helped influence debtor and creditor rights is expected to be sworn in as a federal bankruptcy court judge in California later this month.Ron H. Sargis, who has served as the general counsel for the California Association of Collectors for 25 years, will serve in the Eastern District of California in U.S. Ninth Court of Appeals Ninth Circuit.During his 2
 
Topic: Collections Industry
1
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Collectcents Inc. Granted ISO 9001:2008 Certification for Management Systems
Submitted 764 days ago
Collectcents Inc. (operating as Credit Bureau of Canada Collections) today announced that QMI SAI GLOBAL, an official accreditation for ISO 9001 has granted the company’s operations ISO 9001:2008 certification for quality management systems.  Globally recognized, ISO 9001:2008 standards are set by the International Organization for Standardization (ISO), a Geneva-based worldwide federat
 
Topic: Collections Industry
1
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New Years Resolutions for the ARM Industry
Submitted 764 days ago
It’s the first week of January, and I have some New Year’s Resolutions: eat better, exercise more and increase my net worth.  Are yours the same?If so, these resolutions are similar to those made every January by most Americans.  Research shows that about half of the adults in this country make New Year’s Resolutions, and that the majority of these commitments involve b
 
Topic: Collections Industry
1
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HSBC Closing Credit Card Servicing Call Center, 240 Jobs Lost
Submitted 1334 days ago
Consumer credit giant HSBC is closing a credit card call center in Jacksonville, Fla. and laying off some 240 workers, according to local paper The Florida Times-Union. HSBC Finance Corp. Card & Retail Services is going to distribute the work done at the Jacksonville location to other offices around the country, according to a company spokesperson. The call center provided collection services fo
 
Topic: Collections Industry
1
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West Launches First Remote Locked-Down Desktop Security Environment for Home-Based Agents
Submitted 1334 days ago
West at Home, LLC, one of the largest and most respected providers of home-based customer contact solutions in the world, today launches the West at Home Locked-Down Desktop Security Environment. The West at Home Locked-Down Desktop is the industry's first known comprehensive solution for successfully managing security within home-based agent workforces through the agent's existing computer. &qu
 
Topic: Collections Industry
1
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Intrum Justitia Completes 250,000 Share Repurchase
Submitted 1334 days ago
European accounts receivable management firm Intrum Justitia said last week that it had completed its previously announced plan to repurchase 250,000 of its shares to buoy a stock-based compensation program. Intrum, based in Stockholm, Sweden, announced last month that it would be repurchasing the block of share to use in a performance-based stock compensation program for senior management (&ldqu
 
Topic: Collections Industry
1
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Q1 2009 Credit Card Sector Performance
Submitted 1009 days ago
Two weeks ago I discussed in detail the credit card sectorrsquo;s liquidation performance and portfolio pricing ranges in the first quarter of 2009 during KGCrsquo;s Executive Conference Call.In Q1 2009 the credit card sector experienced a liquidation decline between 25% and 50% compared with Q1 2008 results, with the earlier stage paper (fresh and prime) generating greater liquidation declines (
 
Topic: Collections Industry
1
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Australias Largest Collection Company Chooses Castel
Submitted 1009 days ago
Beverly, Mass. ndash; Castel, Inc ., a leading supplier of predictive dialer solutions, today announced that Baycorp, the largest collection company in Australia and New Zealand, has chosen Castel Connectsreg; to increase the ways in which it contacts debtors and increase the volume of contact.Geoff Harper, Baycorprsquo;s CEO, said that ldquo;business growth, the need to deliver directly to our c
 
Topic: Collections Industry